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Momentum Autoworks

Momentum Autoworks

Positive review to come!

In short, they are an awesome family run shop, extremely professional, well organized and with clean maintained bays.

Located in Ashland, VA.  I wish all shops were operated like Momentum!

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RTR Performance Harker Heights, Texas

My original build thread can be found here.  http://www.racecentex.com/forum/showthread.php?639-My-integra-project.

My initial interactions with RTR were good.  James and his shop were recommended by a friend of a friend.  I met with James in May of 2011 about my teg and getting it back together and on the road.  We settled on doing an LS/Vtec with a wire tuck, brake line tuck, electro hydraulic power steering, chipped ecu, wiring JDM headlights and getting the interior reinstalled with new carpet.

My car was in his shop from the beginning of June to the end of September.  In the beginning, James would send frequent pic updates via text message.   As time went on the updates were less frequent.  When September rolled around I asked when my car would be done.  After  I returned from a TDY trip late September he said I could come get my car.

I daily drove it after first getting it back.  Initially everything seemed okay. I’d rate the condition of work compared to what we discussed at 60%. The interior carpet was hacked.  He said they couldn’t get it installed right. The carpet was an OEM mold that cost over $200 from stockinteriors.com.  It was cut in the wrong places and didn’t sit right at all. The exhaust resonator and header hung extremely low, and my car wasn’t even at the height I wanted it.  James also informed me that my chipped ecu wasn’t ready and that a stock GSR ecu was in my car for the meantime.
Then one day a friend of mine pointed out white smoke coming from my exhaust.  I took it through the car wash one day and also noticed a major leak inside the firewall.  I mean water was pouring in at both the driver and passenger foot well areas.

When I texted James about those issues he said he’d fix them.   I texted James to set up a time to fix the exhaust and header  as well as the water leak and that never materialized.  One day he informed me that my chipped ecu was ready to be picked up.  Minutes after I left his shop the ecu literally started smoking.  I shut the car off, called him back and he put back the stock GSR ecu back in and told me he’d get the “chipped ecu” checked out and let me know when it would be ready.

As far as the white smoke, I inspected things and found that a hose that was suppose to go from the intake manifold to PCV and oil separator was  not even there.  The port on the intake manifold was just capped off.  When I installed the hose correctly I didn’t have any more white smoke issues.

I also found that the header was modified and the fit was poor.  They flipped the lower section, had to relocate the O2 bung and what was now the bottom and the upper section was then welded to the lower section instead of bolted in via the appropriate mounts.

The electro hydraulic power steering wasn’t completed satisfactory either.  I had a good slow leak that I had to top with PS fluid every week.  He said that was normal with the MR2 PS pumps.  Even though I purchased a brand new OEM pump.  Also, I had to reorder AN lines because he decided to change the location of the pump after first giving me a measurement for which I ordered an AN line for.

The wire tuck was sufficient.  I say sufficient because everything seemed to work okay.  I did find some parts shrink tubed but others just wrapped to hell in electric tape.  Also some parts were soldered while others were just twist and taped together.  I GAVE James a whole bunch of new and different sized and widths wire loom and shrink tub which wasn’t all used.  He included some type of Mil spec connector which was nice but hidden under the intake tube.  The brake line tuck wasn’t.  He just covered everything in the bay area with what he called “RTR tuck plates”  Which were just black sheets of plastic zip tied down.  The brake lines were all hidden under there.  He also located the prop valve in the passenger foot well.  He said he’d make a metal kick plate for it so that way it wouldn’t be messed with by passenger’s feet.  When I got the car the carpet was just laying over the prop valve.  So in the event that I did have a passenger and they would have accidentally put there feet over the prop valve, I could have lost or had disproportionate braking.  HUGE safety concern.

In late November my teg was hit by a City of Killeen garbage truck.  I texted James about getting an invoice/work order copy so that I could include it with my claim to the City showing the value of the car.  Ever since the smoking chipped ecu incident I heard less and less from James to the point where my texts went unanswered.  That was really irking, all I was asking for was a write up to include with my claim and it was ignored.

One error to note on my part; I didn’t get a copy of the work order/invoice before work started.  I actually did ask James a few days after he picked up my teg and parts for a copy but he never answered about it.  When we discussed payment he said to do it as a gift over paypal.  I continuously asked for an invoice and never received one.
There was a sign in his shop “office” I remember seeing saying something to the effect that all work will be paid for first.   That coupled with not getting an invoice and paypal gifting the payment should have told me to stay away.  And I say “office” because my initial visit I walked into something that looked completely unprofessional.  Broken couches, ash trays and dirt, a neglected display case and a fire arm laying next to some car magazines.
Again, my mistake for doing business with RTR.  And an expensive one at that.  I followed through because it was a recommendation from a friend of a friend.  Next time I’ll make better decisions and work with a professional shop.  The thing is, on the initial visit I even spoke to James about my concerns with working with a shop.  How I’ve heard of the shady stories of being charged for work or parts never done or installed. Or being left high and dry after the work is complete if something goes wrong.  He reassured me that RTR was not that type of shop and that customers end of becoming friends and just coming over to hang out.
Now I won’t know if the ARP head studs or flywheel bolts were ever used. Or if everything he said he would do was done 100%.  I was left high and dry after I picked up my car though, just plain ignored.  I never received the chipped ecu I paid for.  And I guess I wasn’t a customer that was good enough to be treated as a friend.

Now for a few pics:

This shot is of the header connection to exhaust.  The Invidia test pipe I provided was welded to the header.  My car isn’t lowered to the height I would set it at and as you can see the header connection is a couple inches from the ground.  I scraped just pulling into my driveway.

A shot of the exhaust resonator, barely any clearance.  I found they didn’t reuse the rubber exhaust hangers.  So to get the clearance you see here I had to use adjustable bands on the hanger portions tightened up just to get that much clearance.

The first time i pulled my bumper after getting my car back I noticed that the bumper support wasn’t even bolted in.  It was just laying there.  The yellow areas show were the bolts were suppose to go on both sides. Those bolts exist to help line the bumper up to the headlights.

Here’s a shot of the wire tuck in the front area.  When I was salvaging parts from my teg after the garbage truck hit it I noticed what looks like some lamp cord used for the wiring.  This area is where I also noticed some areas shrink tubed and soldered while others were twist and taped.

Just like so, see the left vs. right.

And this is how the wiring sat under the fender. It’s completely exposed to the wheel area.

Here’s a video of the white smoke from the exhaust Before I fixed the PCV connection
http://jona.smugmug.com/Other/Misc/3100001_pw4Q2w#!i=1839909580&k=zB7T26c&lb=1&s=A][img]http://jona.smugmug.com/photos/i-zB7T26c/0/L/i-zB7T26c-L.jpg

Here are some shots (taken by RTR) of what they call a brake line tuck. Much of it ended up being covered by black plastic “tuck plates”.

Notice the bends aren’t really clean.

RTR ended up just spraying the brake lines white. 🙁

I’ll post more pics and videos I took as I come across them.

All in all, I do not recommend RTR Performance.  It was an expensive lesson learned.  Its my fault for missing the tell tale signs of an unprofessional shop.  I chose to overlook it because it was recommended from a friend of a friend.  I hope that others can use my experience to help them with dealing with this or other performance shops.  I’ll follow up with the Better Business Bureau but I do not believe RTR is an official tax paying business.

My advice would be to get multiple references.  Make sure you get work orders/invoices/receipts/ some kind of paper trail.  Get a good estimate of when work will be completed.  Things may initially start out well, like I write in my original build thread. But can go bad in a matter of time.  All the following up I had to do and hassle I experienced made me lose a lot of interest.  It was a crappy experience but its a lesson learned.

RTR Performance
Harker Heights, Texas (TX)
254-368-4694

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Eye Found Candy

Eye Found Candy.
I found candy.
Visual edibles for your enjoyment.  Sometimes they’re awesome like Sour Patch Kids or Kazoozles (If you don’t know about Kazoozles, find ’em!) And sometimes its like black licorice or that generic Halloween candy that tastes like God knows what.  Now on to your first taste.  Enjoy!

Somebody clue me in?

Here we’ve got a local find.  Black on black.  Who makes a 4 door hatchback called the “Sex”?  Or is that what Ford called this model year of the Focus?  Can somebody clue me in on what the decals are surrounding the Transformers one?  It’s got a Ken Block-ish theme going for it; number plate, American flag and bar code on the rear window.

Obviously, I’m not too familiar with domestic compacts either but do those look like Civic Si rims painted black?

To each their own.

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Jon’s Integra

The work in progress…  Killeen, TX. 2011

1995 Acura Integra LS

Engine:
– LS-V (LS block/GSR Head) – Blackworks LS/VTEC conversion kit
– Wire Tuck; retaining A/C (Texas summers are hot!) and incorporated mil spec connector
– Brake line tuck (ChaseBays DIY kit with adjustable prop valve)
– Spectre air filter – Generic short ram intake (SRI) – Blox Intake Manifold
– Fuse box relocated in cabin – Battery relocated to trunk
– Electro Hydraulic Powersteering (MR2 powersteering pump)
– ARP Head studs
– AN fittings/stainless steel line/Inline fuel filter set up
– Gates Racing kevlar timing belt
– Fidanza 7.5lb flywheel – Exedy OE clutch – ARP flywheel & pressure plate bolts
– Energy Suspension motor mount inserts
– Tri Y header
– Invidia test pipe
– Apexi World Sport 2 (WSII) exhaust system

Suspension:
– Function & Form Type I coilovers
– generic adjustable front upper control arms
– Blox rear lower control arms (LCAs)
– XXR 521 rims on 205/40-16 tires
– Muteki Super Tuner closed end lug nuts

Interior:
– Cipher Auto seats
– Skunk2 shift knob
– Dual bend short shifter
– Honda of Japan Type R shiftboot
– “Mugen” pedals (replicas)

Exterior:
– OEM JDM HID front end conversion
– OEM JDM Type R front lip
– shaved moldings, antenna, emblems

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Cipher Auto Racing Seats Review

Here’s a review of Cipher Auto and their racing seats.  I found the company on the forum honda-tech.com.  I browsed through the many seat vendors in the Sponsor Market place and came across the Cipher Auto thread.  I was in need of new seats for the integra and I couldn’t bring myself to purchasing 1200/per seat brand name ones so I decided to look for a replica/knock off/ start up company/brand and give them a try.

Of all the cheaper seats out there Cipher Autos seemed to be the best looking non logo’ed.  I considered knock off brand brides but I’m not trying to fool anyone and these seats would be going into my daily driver anyway.  Most folks on the car forums raise the issue about the safety of these replica type seats.  I don’t plan on racing so it wasn’t too much of a concern for me.

I really like the Bride Digo style of seat so I private messaged them on honda-tech and asked for a quote on Cipher Auto’s CPA1019 Black Cloth w/ Suede Insert & Red Outer Stitching racing seats, seat brackets, and their Cipher Racing Black 4-Point Racing Harness Set.  I also asked if they offered a military discount (which they do) and the quote was under $500! I thought that was an amazing deal for seats, brackets and harnesses so I decided to take the risk and try Cipher Auto out.
I placed the order and made payment on friday, July 8th and received the seats the following friday on the 15th.  I immediately unboxed and inspected the seats  before assembly.  The seats were all packaged in one large box with the seat bases separated from the backs.  I did find that on one of the seat bases there was  a couple tears.  Didn’t look like it happened during shipping because the seat pieces came bagged in plastic and I didn’t find any tears before removing the plastic for each piece.  I immediately called Cipher Auto to find out how to get a replacement seat base.  Customer service informed me to email them a photo of the damage and that they may be able to get a replacement sent out the same day.

Other than that issue They appear to be great quality and they assemble pretty easy.  I was informed that the seats would arrive before the brackets so I’m still waiting on those.  Also, the day they shipped my order,  monday, the 11th of July a rep from Cipher called in regard to the harnesses I ordered.  They were out of stock on the black ones so they wanted to see if I wanted the cam lock version in black or possibly the seat belt style in red. I opted to go with the seat belt style red harnesses.  Since the teg is going to be my daily driver I didn’t want to fiddle with a 4 point cam lock every time I jumped in my car.

Here’s a couple photos of the box when it arrived.

As it arrived
Bit of the bracket poking through the box

Here’s a photo right after unboxing.  Decently packaged.  Everything came bagged in plastic sealed with tape.

Eveything wrapped in plastic.

Few pics of construction and detail

Seat bottom. Everything seems to be good quality.
Really like the suede middle inserts!
The fit and finish are very nice.
Cipher Auto logo in the corner
hardware and instructions
Tears in the seat base.

Cipher Auto is currently working on getting me a replacement.

July 19th, 2011 update:  Just received the seat brackets.  They are the adjustable ones. :/
When a rep called on the 11th to confirm my order he asked whether I would like adjustable or non and he explained the differences between the two.  The non adjustable would be like stock seat height and the adjustable at its lowest setting would be a little higher than stock height.  I like the height of integra seats OEM.  I emailed them back regarding this.  Waiting on reply.

July 20th, 2011 update:   Cipher emailed saying the replacement seat base is on its way.

July 23rd, 2011 update: Received the replacement seat base.  And have the two seats assembled.  Now just waiting on the correct, non adjustable seat brackets.

July 25th, 2011 update:  Cipher emails back and states that company policy is to return the incorrect brackets first before they ship the correct ones… More waiting.  :/

July 26th, 2011 update: Cipher Auto provided a FedEx shipping label to return the adjustable brackets they mistakenly sent.  So I shipped back the incorrect brackets today.  Now I’ve got to wait for them to receive them and send out the correct ones.  :/ I will be tracking it through a website I use called http://www.packagetrackr.com

July 31st, 2011 update:  Checked packagetrackr.com and it said they had received the seats on the 29th.  I emailed regarding receiving the package and they replied:

Hi,
Yes we got it back and passed it to the return dept to verify, and after that process done then we will have the welder to make another set for you.
We will update you as soon as we got it done. In the meantime we do not have ETA yet.

Thank you.

We appreciate your business!
Customer Service
www.CipherAuto.com
Ph   (909) 542-8868
Fax (909) 784-1809

August 14th, 2011:  Sent Cipher Auto an email on August 8th and have not received a reply, so another one was sent today asking when could I expect the brackets.  Last email I received from their customer service department was on August 1st.  Its been over a month since I initially paid and placed my order.  Seats seem to be great, customer service is highly lacking.

August 26th, 2011: So I got an email from Cipher…

Since you are not that satisfied with this transaction, we would be happy to know what kind of compensation are you looking for.

August 30th, 2011:  I finally received the non adjustable brackets from Wedge Engineering (Cipher outsources to them I assume).  Only issue now is that there is no hardware.  😐 I sent them an email regarding this new issue.  Let’s see how this problem is fixed.  And in regard to their last email about compensation.  I believe refunding the $189 for the brackets is fair.  Nearly two months later I still do not have a complete order.  I promptly made payment.  Why couldn’t I receive my order in a timely manner?

August 30th, 2011:   So Cipher promptly responded to my email please see below:

That is the most rude, inconsiderate experience in customer service I have ever had.  At this point I am done with Cipher Auto.  I hope that they rectify the situation.  If anyone is interested in seeing the complete chain of emails in a pdf file I will gladly provide it just so that no one else gives their hard earned money to this company.  Please look at the two pictures below in regard to the hardware Ed claims they do not send.  The pictures show the incorrect brackets I returned to Cipher.  With included hardware…

PLEASE CLICK ON THE IMAGES TO SEE LARGER PHOTOS.

September 7th, 2011:  So John Tang from Cipher apologizes for Ed’s lack of customer service and offers the excuse that Ed is under a lot of stress.  He informs me that he will send out the hardware which I received today.  And what do I get to my surprise?  7 nuts and bolts…7.  Not the 8 that are needed, 4 per seat to attach them to the brackets.  At this point I’m completely done with my dealings with Cipher Auto.  I appreciate John’s efforts but it was too little too late, and just not enough.
I strongly suggest not buying from Cipher.  One day short of two months I receive as complete an order as I’m willing to deal with.  At first the customer service was okay.  Issues were noted and resolved, over the span of weeks mind you.  But an experience with a rep named Ed shot their reputation to crap.  Now let’s see if the seats hold up.  They seem to be of decent quality.  I’m happy with the fit and finish so far.  I’ll update as time goes on and show how the seats hold up.

DO NOT BUY FROM CIPHER AUTO.  THE WAIT TIME IS HORRIBLE AND THE CUSTOMER SERVICE IS WORSE.